FAQ
ORDER & SHIPPING
-Stock items ship within (1-2) business days.
-Items with laser engraved personalization are estimated to ship within (1-2) weeks.
-Custom Accessories and Pre-Order Belts are estimated to ship within (5-6) weeks.
-Custom Belts are estimated to ship within (6-8) weeks.
*All shipping estimates are dependent on the time of year and our production schedule.
Tip: If you have an upcoming event or deadline, please contact us and we’ll do our best to meet it.
You can track your order using your order number or tracking number provided in your shipping confirmation email. Click on Track navigation or Chat with us.
Yes, we do ship internationally.
The shipping methods and costs vary depending on your location and are available during the checkout process.
Product
For Custom Headcovers, you can order online and see a live preview of your design before placing the order.
Or if you have specific questions, you can schedule a call with our design team to collaborate on your unique design. Based on our conversation, we will then provide you with a digital rendering for you to review. Any additional revisions to the design will require full payment for up to (2) additional edits to your design.
For Custom Golf Bags, we recommend that you schedule a call with our design team to get started. Based on our conversation, we will then provide you with a digital rendering for you to review. Any additional revisions to the design will require a deposit for up to (2) additional edits to your design.
Yes, if you own the copyright to the logo, or have expressed or written consent from the owner of the logo.
If you don’t own the copyright to the logo, or can’t obtain consent from the owner of the logo then we will not be able to use it.
Yes, discounts may be applied to any custom order.
Custom Headcovers take approximately (30) business days from the time of order confirmation to be delivered.
Custom Golf Bags take approximately (30-75) days from the time of order confirmation to be delivered.
No, they are made from full-grain leather. or genuine exotic skins such as alligator — ensuring unmatched feel, durability, and long-lasting quality that improves with age.
However, our custom golf bags are the exception to that rule. All of our golf bags are made with Tour Grade leather that is designed to be light and durable.
To keep your leather looking great:
- Wipe with a soft, dry cloth after use.
- Keep away from prolonged moisture, direct sunlight and extreme heat.
- Use a leather conditioner (optional) occasionally for supple finish.
- Leather is a natural material, so some variations in grain, tone or markings can occur — this adds character and confirms authenticity.
Our yardage book covers measure 7.25" x 4.25" and are made to accommodate the majority of green reading books, golf course yardage books and scorecards.
To discuss designing a custom golf bag, we recommend that you schedule a meeting with our design team by clicking HERE.