Refund policy

ITEM EXCHANGE AND RETURN

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OVERVIEW

We offer a return and exchange policy within (30) days of the original receipt for all non-Custom Department products. The buyer is responsible for all of the costs associated with the item exchange and return process.

SECTION 1 - RETURN PROCESS

Please mail all item exchanges and returns to:
The Ace of Clubs Golf Company
Attn: Returns & Exchanges
24 Roy Street
#330
Seattle, WA 98109

SECTION 2 - RETURN AUTHORIZATION

A Return Authorization is required to return any merchandise item. To request an Return Authorization, please email us at sales@aceofclubsgolfco.com. Please include a copy of the Return Authorization form in the return package for our reference.

Upon receiving the return item, the item will be subject to a thorough inspection to assure that the item is new and unused, with all tags attached, in its original packaging. In the event that a refund is issued, it will be the original purchase price, minus the manufacturers original shipping costs.

SECTION 3 - CUSTOM DEPARTMENT ITEMS

For an item to be classified as a Custom Department item, the item may have been constructed from materials not currently available for sale within the web-store, or the item may possess custom logos that have been embroidered, embossed or engraved onto the item.
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