RETURN POLICY


GENERAL

We accept returns or exchanges on new, unaltered merchandise within (40) days from the date that the order was fulfilled. Shipping and handling charges will not be refunded. 

If Free Returns + Package Protection has been purchased, then we will supply a shipping label to facilitate the return.

Customers who choose not to purchase Free Returns + Package Protection, but are interested in an exchange, then we will be supplied a shipping label to facilitate the exchange.

Customers who choose not to purchase Free Returns + Package Protection, but are interested in returning an order for a refund, are responsible for all costs associated with the return.

Also, the average processing time for returns and/or exchanges is approximately (7) business days, and all refunds will be credited to the original method of payment.

In addition, only Items purchased directly from www.aceofclubsgolfco.com with valid order information are eligible for returns and exchanges. 
FREE SHIPPING
Our shipping and return policy only applies to orders shipped within the USA.

All orders placed using our FREE SHIPPING offer will be shipped via USPS Ground Advantage Mail Service.
SALE ITEMS
All "sale" items are final sale items, which means that they are not eligible for returns or exchanges.
MANUFACTURERS WARRANTY

A manufacturer's warranty is available (90) days from the purchase date of all items, excluding golf bags, and is limited to defects in materials and craftsmanship only.

International customers are responsible for all costs associated with initiating and processing a warranty claim.

LASER ENGRAVING DISCLAIMER
The laser engraving process is not an exact science, meaning that the results may vary due to the differences in porosity of each leather. These differences can affect the appearance, color, and brightness of the live preview provided on the website.
EXOTIC LEATHER BELTS

Each genuine exotic leather belt is handmade to your specifications and is not eligible for returns or exchanges.

Unfortunately, we do not ship genuine exotic leather items outside of the USA, and any order placed with an international shipping address will be canceled and refunded.

CUSTOM BELTS, HEADCOVERS, GOLF BAGS & ACCESSORIES
All custom items are made-to-order and take approximately (8) weeks to be delivered.
Also, these items are not eligible for returns or exchanges.
We encourage you to review our BELT SIZE GUIDE before placing your order. 
CUSTOM GOLF BAGS

All custom golf bags are made to order and take approximately 30-75 days to be delivered, depending on the service selected at the time of order;

Standard Service = 30 day production time + 45 day estimated transit time

Express Service = 30 day production time + 15 day estimated transit time

Expedited Service = 15 day production time + 15 day estimated transit time

REQUEST A RETURN / EXCHANGE