RETURN POLICY


GENERAL

We accept returns or exchanges on new, unaltered merchandise within (40) days from the date that the order was fulfilled. Shipping and handling charges will not be refunded. 

If you are returning an order for an exchange or store credit, we will supply a free shipping label to facilitate the return.

However, if you are returning an order for a refund, a $10 shipping fee will be deducted from the original order amount for the cost of the shipping label. 

Customers are responsible for all costs associated with the return of golf bags.

The average processing time for returns and exchanges is approximately (7) business days.

All refunds will be credited to the original method of payment, and an email confirmation will be sent. 

Only Items purchased directly from www.aceofclubsgolfco.com with valid order information are eligible for returns and exchanges. 
FREE SHIPPING
Our free shipping and returns offers only apply to orders shipped within the USA.
All orders placed with our FREE SHIPPING offer will be shipped via USPS Ground Advantage Mail Service, and estimated delivery time is based upon location. 
SALE ITEMS
All sale items are final sale items, which means that they are not eligible for returns or exchanges.
MANUFACTURERS WARRANTY

A manufacturers warranty is available (90) days from the purchase date of all items excluding golf bags, and is limited to defects in materials and craftsmanship only.

International customers are responsible for all costs associated with initiating a warranty claim.

LASER ENGARVING DISCLAIMER
The laser engraving process is not an exact science, meaning that the results of the may vary due to the differences in porosity and texture of each leather. These differences can effect the appearance, color or brightness from the live preview or proof provided. 
EXOTIC LEATHER BELTS

Each genuine exotic leather belt is handmade to your specifications, and are not eligible for returns or exchanges.

CUSTOM BELTS, HEADCOVERS, GOLF BAGS & ACCESSORIES
Custom orders for these items are made to order and take approximately (30) business days to be delivered depending on the time of year, current production schedule, and the amount of time needed to source the materials needed. 
These items are not eligible for returns or exchanges.
We encourage you to review our BELT SIZE GUIDE prior to placing your order. 
CUSTOM GOLF BAGS

All custom golf bags are made to order and take approximately 30-75 days to be delivered depending on the service selected at the time of order;

Standard Service = 30 day production time + 45 day estimated transit time

Express Service = 30 day production time + 15 day estimated transit time

Expedited Service = 15 day production time + 15 day estimated transit time

REQUEST A RETURN / EXCHANGE