GENERAL

We accept returns or exchanges on new, unaltered merchandise within (30) days from the date that the order was delivered. Shipping and handling charges will not be refunded. 

We offer free returns, which means that we will supply a shipping label in the event that the return is processed for either STORE CREDIT or EXCHANGES only.

Customers are responsible for all costs associated with any return.

If you are requesting a refund, the average processing time is 7-10 business days and refund will be applied to the original form of payment. 

Our free shipping offer only applies to orders shipped within the domestic USA.

All sale items are final sale and not eligible for a return or exchange.

MANUFACTURERS WARRANTY

We use full grain cowhide leathers, which have been finished to look and feel like exotic animal skins. As a result, all natural markings and imperfections are visible and expected. Also, the pattern and color of the leather may vary slightly from the website presentation. 

The laser engraving color-fill process is completed by hand, and is not an exact science due to the fact that we use full grain cowhide leather for our items. Meaning that the results of the color-fill may vary because each piece of leather varies in porosity and texture, which will effect the variance in appearance, color or brightness from the live preview or proof provided. 

All sales are final on items that have been personalized in any way, and are not eligible for returns or exchanges. 

The pattern and color of all exotic belts may differ slightly from the photos on the website due to the fact that each belt is cut from a different portion of the animal skin.

All genuine exotic belts are eligible for a return or exchange minus a 15% re-stocking fee, which is calculated using the items original MSRP.